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The Impact of Social Analytics Across the Enterprise

29 October 2014 | 7:03 pm

Presented by: Alice Goldstein, Senior Manager, Product Marketing

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The adage about the squeaky wheel getting the grease may hold true in some circles, but in social analytics, squeaking can be a good thing. How you harness the power of those “squeaks,” however, starts with a clear visibility into the unknown.

That vision starts with social analytics.

We want to thank all of our participants at last week’s live webinar, “The Impact of Social Analytics Across the Enterprise.” For those who were unable to attend, it’s not too late! In this webinar, you will learn about:

  • Curing social fatigue
  • The Listen First approach
  • Transforming social data into a focus group
  • 360-degree customer insights
  • Disseminating social data across the enterprise
  • Using real-time NLP to ask and answer questions within social media

Please click here to watch the webinar in its entirety.

Please click here to view the presentation in SlideShare.

Please click here to listen to the podcast.

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